Managing Information and Technology


Write an essay to discuss different types of information systems.

Discuss how the integration of these information systems in a business can produce more accurate and targeted information about customers, markets, suppliers and competitors to improve the decision-making capabilities of a business – and provide a competitive advantage.

Quote examples, where applicable, to illustrate your point.

You are expected to cover the following

• Introduction, aims and objectives of this essay (300 words)

• Summarise and discuss:

a) Three different types of information systems (at strategic, tactical, operational levels) (600 words)

b) Discuss and justify the integration of various stand-alone information systems – provide examples (400 words)

c) Challenges to the deployment of information systems (200 words)


• Conclusion and recommendations (500 words)


2000 words.

Managing Information and Technology